We are looking for a proactive, enthusiastic retail assistant to join our close-knit Cash & Carry Team.

The ideal candidate is reliable, committed and comfortable working in a fast paced environment.

Based in Stockport, Stephensons are an established family business with almost 150 years supplying the catering and hospitality industry.

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Reports To

Cash & Carry Manager

Working Hours:

Monday – Friday: 9am-5:30pm
plus 3-4 Saturdays: 9:30am-3pm

p

Salary

Details upon application.

Further details:

Work as a member of Cash and Carry Front of House Team
  • Ensure that all customers receive an excellent level of customer service
  • Go the ‘extra mile’ for all customers
  • Operate the cash and carry opening and closing procedure
  • Operate tills accurately and quickly
  • Advise customers on most suitable and correct products
  • Try to achieve suitable add on sales eg bins with lids etc
  • Take full responsibility for ‘to order’ items i.e. ordering items, communicating with the customer and supplier re delivery dates and times
  • Be willing to complete your customer’s sale and stay with the customer after usual closing times to do this
Other Cash and Carry duties
  • Code stock and note, action any discrepancies and stock shelves as necessary
  • Ensure that aisles are consistently well stocked and are always neat and tidy
  • Pick cash and carry orders to correct times ensuring that they are ready for the customer to collect
  • Assist in maintaining the cash and carry showroom
  • Merchandise items in an attractive manner to optimise sales
  • Constantly update your product knowledge by attending training sessions and by questioning reps and managers on products
Assist in maintaining the security of Cash and Carry
  • Observe customers and ensure that retail area is manned wherever possible
General duties
  • Assist in other departments as required
  • Assist with annual stocktake (which may involve working one weekend annually)
Personal Qualities
  • Relating to Customers- Great customer service skills
  • Dependable-  Meets cash & carry, show room & customer expectations, highly organises own time effectively and creates own work schedules. Prioritises and prepares in advance. Sets realistic time-scales.
  • Team Work- Supports others and shows respect in all situations. Working effectively within the team, other departments and with customers. Behaves consistently with clear personal values that compliment those of the organisation.
  • Product knowledge- Background knowledge and a thorough grasp of products and services. Has expertise in own area and/or is able to demonstrate a willingness to learn.

Up to the job? We are accepting applicants of all skill levels.

Send your CV to our HR Manager: hr@stephensons.com