Hiring: Website & Social Media Creative / Copywriter

Hiring: Website & Social Media Creative / Copywriter

With an illustrious history dating back to 1868, Stephensons have been supplying the catering and hospitality industry for almost 150 years.

Stephensons are renowned for their innovative, exciting products and are often first to market with the latest trends from leading suppliers such as Churchill, Dudson, Steelite, Villeroy & Boch, Duni and Artis.

Alongside tableware, Stephensons also supply back of house and capital equipment. The company invested in a demonstration kitchen in 2016 to replicate a commercial environment. With limited seating and an informal, friendly atmosphere, Stephensons host demonstrations from RATIONAL, Robot Coupe and other distinguished manufacturers.

k

Reports To

Marketing Manager

Working Hours:

Monday – Friday: 9am-5:30pm
plus 1 in 6 Saturdays: 9:30am-3pm

p

Salary

Details upon application.

Your Role:

Your Role

You will be responsible for the product information and description behind each of the 8,000 plus products on our website, as well as being responsible for the key digital marketing channels including social media, blogs, press releases and email campaigns. Working as part of our busy marketing team you will be required to;

  1. Use your creative flair to produce high quality creative content to drive online sales.
  2. Generate informative, articulate and creative descriptions for each of our products by liaising with suppliers, researching other websites etc.
  3. Deliver creative and interesting articles, facebook posts, blogs etc that will drive customers to our site.
  4. Use search engine optimisation techniques within the creative content which will drive customers to our website.
  5. Liaise with suppliers to ensure that all product descriptions are accurate.
  6. Assist on other projects as and when required.
  7. Liaise with our retained PR company to coordinate PR.
  8. Create photos to use on the Website, Facebook and other social media.
  9. Assist with the marketing in the design & artwork of the annual catalogue.
Personal Qualities

You will need the following skills;

  • Strong command of English Language
  • Able to demonstrate the ability to multi-task
  • Able to generate highly creative descriptions
  • Able to demonstrate having an ‘eye’ for newsworthy items
  • Focused and able to work to tight deadlines
  • Highly web literate
  • Very detail conscious and passionate about accuracy
  • Able to work well on your own initiative
  • Happy to ‘muck in’ when needed

Up to the job? We are accepting applicants of all skill levels.

Send your CV to our Marketing Manager: clairh@stephensons.com

Hiring: Customer Service Advisor

Hiring: Customer Service Advisor

We are looking for a Customer Service Advisor to join our Customer Service Team.

This is not a traditional Customer Service Advisor Role and is certainly very different to a traditional inbound or sales orientated advisor role. This role is really about being able to provide an excellent and memorable level of customer service and being able to assist and guide our customers to ensure they buy the correct product for them. You’ll need to enjoy a challenge as it’s no easy task with over 8,000 products in our catalogue and more on line you’ll need to be dedicated to get to grips with our range.

Further details:

About the role:
  • You will be the first point of contact for the organisation so you will answer and direct all calls coming into the organisation eg customer enquires, sales orders and all other telephone contact.
  • We pride ourselves on our levels of customer service and in order to deliver the best customer experience, you’ll build and maintain up-to-date product and operational knowledge so whilst taking a customer’s order you can advise and guide them on their requirements whilst also maximising sales
  • You will ensure you have great accuracy and attention to detail when entering orders onto the system and try to ensure that the customer has ordered the correct products.
  • You will work closely with the company sales executives being their point of contact when they are in the field and will strive to keep up to date with their products so that you can effectively advise the customer.
  • You will also work closely with the purchasing, warehouse and accounts teams to ensure that the information they require to complete a customer’s order is as accurate as possible
Personal Qualities
  • You love being part of a team and you will thrive on working in a fast moving environment
  • You believe and can demonstrate that you are passionate about customer service, delivering results and meeting customer expectations
  • Cope well with pressures and setbacks, working productively in a high pressured environment
  • Rapidly learn new tasks and quickly commit information to memory

Up to the job? 

Send your CV to our HR Manager: hr@stephensons.com

Hiring: Financial Controller

Hiring: Financial Controller

We are looking for a Credit Controller to join our Accounts Department chasing late payments from customers.

The ideal candidate is reliable, committed and comfortable working in a fast paced environment.

Based in Stockport, Stephensons are an established family business with almost 150 years supplying the catering and hospitality industry.

k

Reports To

Accounts Manager

Working Hours:

Monday – Friday: 9am-5:30pm
plus 1 in 6 Saturdays: 9:30am-3pm

p

Salary

£16,000 p/a plus £50 monthly bonus upon reaching company sales targets

Further details:

Responsibilities

Ensure debts are paid in a timely manner

  • Chase overdue debts
  • Maintain records of collection activity
  • Handle disputed invoices and negotiate to bring in payment
  • Put accounts on stop where appropriate

Maintain cash on delivery and credit card debtor lists

  • Manage debtor lists
  • Collect payment
  • Process Cash on Delivery and Credit Card receipts

Credit control support

  • Copy invoices
  • Proof of delivery, correct invoice and account errors

Debtor Account maintenance

  • Keep names, address and Credit limits etc up to date
  • Credit rating renewals for End of month debtors
Qualifications/ Required Experience
  • A GCSE ‘C’ or equivalent in Maths
  • Experience of working in a Credit Control role
  • Strong interpersonal and communication skills (verbal and written)
  • Ability to work prioritise own workload and demonstrate planning and organisational skills
  • Good attention to detail and IT, preferably Excel skills.
  • Good customer service skills and manner when chasing Customers invoices over the telephone and enough confidence to deal with uncomfortable situations that may arise with clients who owe money.
  • Other skills that will help you in this role include being friendly, with the ability to work in a team as well as individually  and ability to work under pressure and to deadlines

Up to the job? 

Send your CV to our HR Manager: hr@stephensons.com

Hiring: Temporary / Freelance Graphic Designer

Hiring: Temporary / Freelance Graphic Designer

UPDATE: Position Filled.

We are looking to hire a graphic designer to help with our industry-leading catering equipment catalogue. Based in Stockport, Manchester, the ideal candidate would be able to work on site for 5 weeks from mid-February.

Every year we produce an extensive catalogue that documents our exciting range of catering equipment. Widely regarded as the best in the industry, we intend to make the 2017 edition our finest yet!

Last year we adopted a vintage-inspired newspaper theme. Eye-catching, colourful and quirky, our 2016 catalogue is one of the best looking around.

The Stephensons 2016 catalogue can be viewed online here: http://blog.stephensons.com/catalogue/

  The perfect candidate is…

    – familiar with Photoshop, Illustrator and Quark

     -able to work on-site in our Stockport office

     -available to work for 5 weeks from mid-February

We are within 5 minutes walking distance of Davenport train station. We also have ample parking and are situated along a major bus route.

 

Up to the job? We are accepting applicants of all skill levels.

Send your CV to our HR Manager: hr@stephensons.com

Stephensons Appoint Assistant Stockport Territory Manager

Stephensons Appoint Assistant Stockport Territory Manager

Catering equipment suppliers, Stephensons, assign a second Territory Manager for Stockport customers.

Following the growing demand for quality catering equipment, we are proud to announce that we have now appointed a second Territory Manager for Stockport Customers.

Having joined the business four years ago in the Sales Department and later progressing to the Cash and Carry, Rob Douglas will now be serving customers in Stockport as Territory Manager, alongside Chris Morral.

Rob will be working with establishments in SK1, SK2, SK4, SK5, SK9, SK13, SK14, SK15, SK16 and SK23. Many of his customers will already know him from the Cash and Carry but he is also eager to get out and meet new customers within the local area. Rob can be contacted via robd@Stephensons.com or on 07816196123.

There are currently a number of vacancies within the business, for more information on the current roles available please go to our work for us page.

Don’t forget to keep up to date with the very latest from Stephensons, including the latest catering products, offers and news, follow @HGStephensons, like our facebook page and be sure to check out our Google Plus profile!

Stephensons Introduce Mark Holmes As Their Latest Addition To The Team

Stephensons Introduce Mark Holmes As Their Latest Addition To The Team

Stephensons catering equipment supplier welcome Mark Holmes as their new Territory Manager for Liverpool, Chester and the Wirral.

With over 25 years experience in the catering industry, we’re proud to introduce Mark as the newest addition to our ever expanding team. Having worked in some of the best kitchens in the country, Mark’s wealth of knowledge is an asset to the company and is already valued among customers.

Mark’s comprehensive background as a chef range from Commis Chef at the start of his career progressing through to Senior Chef de Partie, Sous Chef right through to Head Chef and Proprietor. Restaurants Mark has worked at include: The Mayfair Five Star Deluxe Hotel in London; La Terrace at Le Meridian Hotel in London; and Scotts Restaurant and Champagne Bar in London. In the North West region Mark has worked at The Royal Exchange Theatre in Manchester and Mr Thomas’ Restaurant and Bar in Manchester among many more!

A chat with mark will unearth plenty of interesting stories and even the odd bit of name dropping having personally cooked for the likes of Madonna, Michael Jackson and even the Royal Family!

Mark said: “I’m very proud of my career as a chef and I am looking forward to using my expertise to help my customers at Stephensons.”

Mark Holmes can be contacted via markh@stephensons.com or on 07768 535 602.

We are currently still recruiting for a number of roles within the business and with over 145 years experience in the catering and hospitality industry we offer solid employment prospects. For more information on the latest roles available and to apply please go to our work for us page.

Don’t forget to keep up to date with the very latest from Stephensons, including the latest products, offers and industry news, follow @HGStephensons, like our facebook page and be sure to check out our Google Plus profile!