Stephenson’s Cyclepaths: Tour de Blackpool 2017

Fundraising for Hospitality Action

UPDATE: After a successful (and very tiring) day, all that is left is to say yet another massive thank you to all of our sponsors, everyone that donated and everyone that made the event possible!

We are happy to announce that, at the last count, we have received just over £1800 in sponsorship. If you’d like to donate more to the worthy people over at Hospitality Action, the link to our JustGiving page can be found just above the gallery above.

Thanks again!

 

– The Stephensons Team

Making their first (and probably final) appearance, the Stephensons Cyclepaths will take to the open road on Sunday, 9th July 2017.

 

Covering a massive 60 miles from Manchester, through Lancashire and onto the Blackpool Promenade, the team of 22 not so finely tuned athletes will be raising money for our chosen charity, Hospitality Action.

Hospitality Action offer vital assistance to all who work or have worked within the UK hospitality industry and find themselves in crisis. Find out more about our chosen charity here: http://www.hospitalityaction.org.uk

Donating through JustGiving is simple, fast and totally secure. Donations are sent directly to the charity to save time and reduce costs. All donations will be greatly appreciated, thank you for your generosity.

Stephensons will match any sum raised up to the value of £1,000.

 

From all the staff at Stephensons, “Good Luck, no moaning & we will meet you at the end for a well deserved pint!”.

Fundraising for Hospitality Action

Meet the Cyclepaths

Henry Stephenson

Henry Stephenson

Managing Director

Aaron Letch

Aaron Letch

Cash & Carry Sales Manager

Beth Walker

Beth Walker

Warehouse Team

Nick Guest

Nick Guest

Warehouse Team

Mark Lees

Mark Lees

Warehouse Team

Alex Lewis-Booth

Alex Lewis-Booth

Warehouse Team

Julian Lewis-Booth

Julian Lewis-Booth

Commercial Director

Chris North

Chris North

Cash & Carry Assistant Manager

Euan Stirling

Euan Stirling

Territory Manager

Stuart Linsey

Stuart Linsey

Purchasing Manager

Andrew Jackson

Andrew Jackson

Operations Manager

Matthew Coulthard

Matthew Coulthard

Customer Service Advisor

Connor Hambleton

Connor Hambleton

Warehouse Supervisor

Adam Miller

Adam Miller

Customer Service Advisor

Sophie Cottam

Sophie Cottam

Returns Co-Ordinator

Gary Bellamy

Gary Bellamy

Customer Services Manager

Philip Thwaites

Philip Thwaites

Warehouse Team

Craig Mason

Craig Mason

Graphic Designer

Jack Clayton

Jack Clayton

Warehouse Team

Michael Pearson

Michael Pearson

Buyer

Kevin Shervin

Kevin Shervin

Warehouse Team

Simon Weston

Simon Weston

Warehouse Team

Fundraising for Hospitality Action

Stephenson’s Cyclepaths: Tour de Blackpool 2017

Click to visit our JustGiving page

Hiring: Customer Service Advisor

Hiring: Customer Service Advisor

We are looking for a Customer Service Advisor to join our Customer Service Team.

This is not a traditional Customer Service Advisor Role and is certainly very different to a traditional inbound or sales orientated advisor role. This role is really about being able to provide an excellent and memorable level of customer service and being able to assist and guide our customers to ensure they buy the correct product for them. You’ll need to enjoy a challenge as it’s no easy task with over 8,000 products in our catalogue and more on line you’ll need to be dedicated to get to grips with our range.

Further details:

About the role:
  • You will be the first point of contact for the organisation so you will answer and direct all calls coming into the organisation eg customer enquires, sales orders and all other telephone contact.
  • We pride ourselves on our levels of customer service and in order to deliver the best customer experience, you’ll build and maintain up-to-date product and operational knowledge so whilst taking a customer’s order you can advise and guide them on their requirements whilst also maximising sales
  • You will ensure you have great accuracy and attention to detail when entering orders onto the system and try to ensure that the customer has ordered the correct products.
  • You will work closely with the company sales executives being their point of contact when they are in the field and will strive to keep up to date with their products so that you can effectively advise the customer.
  • You will also work closely with the purchasing, warehouse and accounts teams to ensure that the information they require to complete a customer’s order is as accurate as possible
Personal Qualities
  • You love being part of a team and you will thrive on working in a fast moving environment
  • You believe and can demonstrate that you are passionate about customer service, delivering results and meeting customer expectations
  • Cope well with pressures and setbacks, working productively in a high pressured environment
  • Rapidly learn new tasks and quickly commit information to memory

Up to the job? 

Send your CV to our HR Manager: hr@stephensons.com

Hiring: Financial Controller

Hiring: Financial Controller

We are looking for a Credit Controller to join our Accounts Department chasing late payments from customers.

The ideal candidate is reliable, committed and comfortable working in a fast paced environment.

Based in Stockport, Stephensons are an established family business with almost 150 years supplying the catering and hospitality industry.

k

Reports To

Accounts Manager

Working Hours:

Monday – Friday: 9am-5:30pm
plus 1 in 6 Saturdays: 9:30am-3pm

p

Salary

£16,000 p/a plus £50 monthly bonus upon reaching company sales targets

Further details:

Responsibilities

Ensure debts are paid in a timely manner

  • Chase overdue debts
  • Maintain records of collection activity
  • Handle disputed invoices and negotiate to bring in payment
  • Put accounts on stop where appropriate

Maintain cash on delivery and credit card debtor lists

  • Manage debtor lists
  • Collect payment
  • Process Cash on Delivery and Credit Card receipts

Credit control support

  • Copy invoices
  • Proof of delivery, correct invoice and account errors

Debtor Account maintenance

  • Keep names, address and Credit limits etc up to date
  • Credit rating renewals for End of month debtors
Qualifications/ Required Experience
  • A GCSE ‘C’ or equivalent in Maths
  • Experience of working in a Credit Control role
  • Strong interpersonal and communication skills (verbal and written)
  • Ability to work prioritise own workload and demonstrate planning and organisational skills
  • Good attention to detail and IT, preferably Excel skills.
  • Good customer service skills and manner when chasing Customers invoices over the telephone and enough confidence to deal with uncomfortable situations that may arise with clients who owe money.
  • Other skills that will help you in this role include being friendly, with the ability to work in a team as well as individually  and ability to work under pressure and to deadlines

Up to the job? 

Send your CV to our HR Manager: hr@stephensons.com

Zieher Bar, Buffet & Food Presentation Products

Zieher Bar, Buffet & Food Presentation Products

Zieher Bar & Buffetware

New for 2017, Stephenson’s are proud to supply Zieher Bar, Buffet & Food Presentation Products.

Zieher are a German company who are globally renowned for their innovative approach to food display and buffet presentation.

 

 

Zieher Wine Coolers UK
Mini Tables Zieher UK

Supplying top class restaurants and elite hotels, their spectacular products are sure to impress in the most exclusive locations.

 

Zieher Buffetware UK
Zieher Büffetware Colours UK

Using premium materials such as glass, stainless steel, slate and porcelain, Zieher offer a contemporary, premium tabletop solution.

Zieher Plates
Zieher Plates

Ranges such as Skyline and Neo have a striking presence that add a fresh dimension, height and theatre to buffet display whilst Dresscoat is a distinctive collection of versatile presentation pieces.

If you are interested in finding out further information on the Zieher range, please do not hesitate to contact us.

Zieher Website Enquiry

11 + 6 =

Pubs Protected In Law Change

Pubs Protected In Law Change

After many years of CAMRA campaigning, English pubs can no longer be converted or demolished without planning permission.

Colin Valentine, CAMRA National Chairman, said, “After years of campaigning led by CAMRA’s membership, the Government has today announced a historic change in the law to protect all English pubs in the planning system.”

Previously, a loophole enabled developers to make fundamental changes to pubs at will. New law will not prevent the development of pubs but allows the pub’s community an opportunity to express their opinions as part of the planning application process.

In an email to CAMRA members, Valentine continued, “Although this change comes too late for the thousands of pubs already lost, it will be crucial to supporting all the great pubs which remain for generations to come.

“This is a huge win for pub goers and consumers and helps secure a thriving pub industry for all to enjoy.”

CAMRA Chief Executive, Tim Page, said, “This change delivers real and robust protection to valued community pubs, which previously have relied on communities going through the bureaucratic process of securing Asset of Community Value (ACV) listings, or local authorities choosing to use complex and obscure Article 4 directions.

“We will work with the Government to ensure these measures are implemented as soon as possible to allow pubs across England to start benefiting from the protection of the planning system.”

For more information, visit www.camra.org.uk.